Fatigue and Alertness
by: Andrew Phinney, Lawrence A. Reiter, A. C. MacrisLethargic Leadership
by: Lawrence A. Reiter, A. C. Macris| Sea Research Foundation (Mystic Aquarium and Institute for Exploration) | · Leadership Development · Culture change initiative · Continuous improvement |
| New London County Historical Society | Strategic planning |
| Mystic Coast and Country Travel Industry Association | Strategic planning |
| Greater Mystic Chamber of Commerce | Strategic planning and leadership development |
| Multi-Wall Corporation | Strategic planning support in the face of off-shore competition affecting their primary customer base |
| Sacramento Municipal Utility District | Change management support during the transition to new corporate information system |
| Independence Blue Cross | Process improvement services in the claims processing organization |
| Jevic Trucking | Developed new hire orientation program. |
| Merck Pharmaceuticals | · Designed, customized & championed a Global Performance Enhancement System for Clinical Trial Operations resulting in a “family of performance measures” · Strategic planning, goal setting & monitoring, self-assessment, communication, problem definition & analysis and employee engagement & recognition |
| Tharos Laboratories | Strategic planning workshop and business planning session as a start-up nutraceutical company |
| TTCI/ARUP/Network Rail | · Prepared Human Factors Criteria for assessing wheel/rail monitoring equipment and vendor selection · Conducted workshops consisting of international railway experts, to validate the Control Strategy for Rolling Contact Fatigue |
| Cytometrics, Inc | · Design of organization structure; measurement processes; procedure design; training system and team building · Key operations interface in dealing with HR VP in selection and application of HR systems consistent with organization culture |
| MCI WorldCom | Design and facilitation of a Professional Development program for the Network Financial Systems Management group including direct reports to the Director as well as departmental supervisors. |
| The MYR Group, Inc. | · Design, development, and facilitation of a Leadership 2000 seminar series for senior corporate officers · Human factors support to design and implement behavioral safety assessment and improvement initiative following industrial accidents. · Executive support to the CEO in areas of organizational improvements initiatives |
| Electric Power Research Institute | Developed high-level computer based training program design for a group of fossil utilities that received the highest rating for detailed program funding. |
| Northeast Utilities | · Operator and maintenance training accreditation · Reengineering and process improvement services in the nuclear generation organization · Established the Technical Training Department at Millstone Nuclear Power Station · Engineering Support Personnel Training Self-Assessments for Qualification and Continuing Training · Team Building and computer based self-study modules · With the Director Engineering responded to 1996 Institute for Nuclear Power Operations findings related to Engineering Support Personnel training · Millstone 3 Control Panel improvement Project Manager |
| Utility Engineering, Inc. | Design and development of Web Based Training of engineering projects for plant personnel |
| Illinois Power Company | · Supported redesign of Configuration Management Program · Developed Program Requirements procedure, and implementing procedure · Developed the communication and training program necessary to implement the program across the Clinton Power Station |
| Vermont Yankee | · Finalized partially completed control panel design · Managed panel label and mimic enhancement effort · Designed and developed Computer Based Training module on Boiling Water Reactor fundamentals · Designed Computer Based Training Decision making modules for Senior Management |
| Yankee Atomic | · Finalized Yankee Electric control panel task analysis and design improvements · Conducted Yankee Electric control room Environmental Survey · Human factors support as part of a Procedures Upgrade and Plant Life Extension effort |
| Public Service of Colorado | · Developed & Conducted Environmental Qualification training · Programmatic support to develop the training simulator program plan · Developed and conducted three day 'Good Business Practices' Seminar · Continuous Improvement Plan for Generation Engineering · Designed and supported a symposium focused on Changing Corporate Culture in a Competitive Business Environment · Designed and coordinated development of web based training for combined cycle combustion turbine conversion of the Fort St. Vrain power plant |
| New Hampshire Yankee | · Human Factors task analysis and operational analysis of outside control room Emergency Operating Procedures · Engineering Support Personnel Training Self-Assessments. |
| Public Service Electric & Gas | · Process review on the engineering change process and identified savings of over $1M per year · Assessment of the Engineering and Plant Betterment Department · Assessment of Engineering and Plant Betterment INPO Accreditation status · Team Building of Nuclear Operations Improvement Team · Organizational Review of the Operations Department · Integrated Organizational Review Model for Nuclear Department · Assessment of the Engineering Support Personnel Training program · Computer Based Training modules for engineering disciplines |
| Hydra Co, Imperial Resource Recovery Project | · Major rewrite of Operations Department Procedures · Computer Based and On-the-Job Training program development · Computer Based Training and On-the-Job Training program materials |
| Boston Edison | Pilgrim C7 control panel Conceptual Design Study. Full-scale mockup of C7 panel for training and human factors analysis |
| Dept. of Energy, Rocky Flats Plant | Technical support in assisting DOE/RFP Construction & Engineering Division with an Independent Design Review of Solar Pond Project |
| Potomac Electric Company | · Human factors support for control room upgrade/life extension project · Human factors assessment of existing · Annunciator system, and assisted in determining upgrades to the existing Annunciator system · Control room inventory and operator interviews |
| Resource Recovery Systems of Connecticut | Developed On-the-Job Training program |
| Town of West Hartford, CT | Developed OSHA Hazard Communication program including hazardous materials database, program documents, and training Town and Board of Education personnel |
| City of Norwich, CT | Developed OSHA Hazard Communication program including hazardous materials database, program documents, and training Town and Board of Education personnel |
| Naval Underwater Systems Center | · Submarine Sonar Operator Training Program Project Manager · Hazard Communication Training for the Naval Underwater Systems Center facilities in New London, CT and Newport, RI |
| Consumers Power Company | Midland Plant control panel Project Manager |
| Philadelphia Electric | · Limerick control panel Project Manager · Peach Bottom control panel Project Manager |